Terms of use

By signing up and topping up, you agree to these terms, including the restrictions below.

Restrictions

• Selling or renting out your API key access to third parties; the key is for your own use only (see Official API).
• Automated abuse: credential stuffing, mass account creation, or probing other people's keys.
• Use from regions we do not support (we block CN, HK, and sanctions lists at Cloudflare).
• Content that violates Indonesian law.

Consequences

Keys flagged for violations can be frozen per our monitoring thresholds. Freezing is not confiscation: if it ends in account deactivation for a violation, the unused remaining balance is returned minus documented damages. The balance guarantee still applies to events outside violations; see theBalance Guarantee.

Appeals

Key frozen and you think that's wrong? Emailhalo@giantrouter.my.id with the subject [APPEAL] your account email. The founder reviews manually and answers with written reasoning. Appeal answers within 3 business days.

Price changes

Price changes are announced 7 days in advance on thestatus page before taking effect.