Official API, not a shared account
Many "cheap API" sellers actually share one account among many buyers. That shared-account pattern violates model providers' terms: one account used by everyone, and the moment the provider bans it, all buyers lose access at once, including balances already paid for.
Giant Router works differently. We provide access through a gateway that talks to providers' official APIs, and you receive your own API key:
- Per-key isolation: your usage limits, costs, and usage records are separate from other users. A problem with one key does not spread to other keys.
- Your prompts are not stored in normal operation: the gateway we operate does not store prompt or response content; error diagnostic logs do not store prompts (verified at setup; seepersonal data details).
- Balance limits you set yourself: requests stop at the limit you configure, not at a balance that suddenly goes negative.
If a model is removed from the catalog, or your API key is blocked by the provider for a cause that is not your violation, the related remaining balance is returned pro-rata. The path and conditions are written openly in theBalance Guarantee.
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